Wholesale Terms and Conditions and Privacy Policy

 

Your Application

To apply for a trade account, please complete our online application form. Please note that incomplete applications will not be considered, and we may or may not contact you to request additional information.

Wholesale terms are available to legitimate craft retailers and evidence must be provided of either an established online eCommerce website or a brick-and-mortar shop that is open to the general public during normal trading hours.

We cannot offer wholesale terms to craft groups, collectives, or classes, nor for selling on craft shows. We do not permit the sale of Pearlywinks branded products on Facebook, eBay, or similar websites.

Advertising and Promotion
 

Pearlywinks Craft Supplies strictly prohibits the use of our company name in full or in part for the creation of websites, advertising media, graphics, videos, channels and social media accounts, pages, or groups.

If you would like to include that you are an Official Pearlywinks Craft Supplies Stockist this is acceptable and also encouraged.

Use of Images and Other Copyright Material

Pearlywinks Craft Supplies permit the following uses as given authorisation:

  1. The Retailer may share social media content from Pearlywinks Craft Supplies but is prohibited from making statements that may appear to be on behalf of Pearlywinks Craft Supplies.
  2. The Retailer may utilise graphics, videos or point of sales materials that have been provided by Pearlywinks Craft Supplies for such purposes and as product images on an eCommerce store.

Other than the above, the use of the Pearlywinks Craft Supplies logo, written copy, images, graphics, or videos is strictly prohibited without prior authorisation and Pearlywinks Craft Supplies  retains the right to demand that any authorised uses cease with immediate effect without prior notice.

Username and Password Confidentiality
 

When setting up usernames and passwords on the strict understanding that they are used only by the BUSINESS whose name they are issued and are not divulged to anyone else. Under our Terms and Conditions, it is the responsibility of the Account Holder to ensure the confidentiality and security of User Names and Passwords to him/her. If you have any reason to suspect that this security has been compromised you must inform us immediately. You will be issued with a new password without delay

Currency


All prices on this site are quoted in pounds sterling (£ or GBP). 

Duties and Local Taxes
 

Currently we only ship to the UK

Placing Orders

 

Orders can be placed using the website, by telephone 0161 222 9690 or by emailing simon@pearlywinkscraftsupplies.com, please make sure you have a trade account set up before attempting to place an order. If you are emailing an order over we will always confirm that we have received your request so if you have not heard back within the working day please telephone as orders do occasionally go into the spam folder.

 

If your order is not placed directly through the website it will be sent via invoice which will need to be paid before the items are dispatched, we do have the facility to take card payments over the phone or via bank transfer, funds will need to have cleared before products are sent.

Online Payments
 

We accept payment via all major credit and debit cards, through a secure server, or BAC’s payment.
The confirmation email you receive will also be your official receipt, a printed copy of this invoice (with VAT details) will be enclosed with your order. The security of our customers is paramount and the website is both secure and follows all guidelines on this issue.


Goods will not be dispatched until payment is made in full.

Minimum order 


Minimum order value is £125 and orders over £150 will be shipped free of charge

Carriage:
 

Please visit our Shipping Page for the current rates. Any problems or queries relating to the DELIVERY/INVOICE must be notified to us within 5 working days simon@pearlywinkscraftsupplies.com

Reservation of Title
 

All goods remain the property of Pearlywinks Craft Supplies until payment is received in full and cleared funds are available in our bank account or Papal account.  Please note goods will not be allocated to your order until payment is received in full.

Privacy Policy


We will only use the information that we collect about customers and visitors to the site lawfully (in accordance with the Data Protection Act 1998).


Pearlywinks Craft Supplies do not sell, trade or retail customers’ contact information to any third party for commercial or non-commercial use.

We may from time to time contact you by email with details of new products or promotions.  You may ask to be removed from this list at any time.

Cancellation & Returns Policy


Items returned for credit, will be subject to a 15% restocking charge and return postage will be the stockists responsibility. Please contact us before sending items back to us for authorisation.

Pearlywinks Craft Supplies Trade is not a retail e-commerce site, it is a business-to-business e-commerce site and not subject to the Distance Selling Regulations.  Individuals wishing to purchase goods should contact our Retail website www.pearlywinks.com